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Free shipping within the United States
Estimated delivery within 5–7 business days
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Spacious Shade Coverage with Double-Top: The 13 x 10 ft rectangular canopy features a double-top vented design to improve airflow, creating a cooler shaded area while minimizing wind pressure for enhanced stability. With an overall height of approximately 9.4 ft, it's ideal for family gatherings, barbecues, and everyday outdoor relaxation.
Durable Metal Frame & Smooth Crank System: Constructed with a rust-resistant, powder-coated metal frame and eight reinforced ribs, this umbrella delivers strong, dependable support. The smooth crank handle allows effortless opening, closing, and canopy adjustment, making shade control simple and convenient.
Multi-Angle Tilt & 360° Rotation: Equipped with a 5-level tilt mechanism, the canopy angle can be easily adjusted throughout the day. The integrated foot-pedal rotation system offers full 360° movement, providing continuous shade from sunrise to sunset.
Premium 250g Polyester Canopy: Crafted from solution-dyed 250g polyester fabric, the canopy provides reliable UV protection, excellent color retention, and light water resistance. It maintains its fresh appearance and performance even with extended outdoor exposure.
Multiple Base Options Available: Compatible with various base choices, including a wheeled base, pull-rod base, or no-base option, this umbrella allows you to select the setup that best suits your outdoor space and mobility preferences.
We provide a full 1-year after-sales guarantee for all products. During this period, if your item encounters any quality-related issues or fails to function properly, we offer return, exchange, or warranty support to ensure a worry-free shopping experience.
If a return is required due to our mistake—such as receiving the wrong item or a defective product—we will cover the return shipping cost within the U.S. Most new and unopened items are also eligible for returns or exchanges within one year according to our policy.
Once we receive and inspect your returned item, your refund or exchange will be processed as quickly as possible to ensure a smooth and efficient experience.
Enjoy free shipping within the U.S. with no minimum weight or quantity required. We also ship to select international regions, which can be viewed during checkout.
To initiate a return, exchange, or warranty request, please contact our customer service team directly. We will guide you through the entire process. Please do not send returns to the address on your package, as this may delay processing. You can reach us at sale@pellebant.com.

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