Our returns team aims to make your experience as easy and seamless as possible.

Return Conditions

    Items can be returned within 1 year from purchase date.
    Items must be returned in original packaging with all accessories included. If packaging is not available, your item cannot be processed for a return.We do not accept a returned item that’s used, damaged, washed or altered in any way.
    Unless the item is damaged, or has quality issues, consumers will pay return shipping costs.

Return Address

If you wish to return the items to the nearest return address, please email us at sale@pellebant.com. Our customer service representative will get back to you within 48 hours.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.