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Free shipping is available to the continental U.S. only (excluding Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands). P.O. Box addresses are not supported; please provide a valid street address.
We deliver your order safely and conveniently to your doorstep via trusted carriers like FedEx and UPS (and sometimes USPS).
Free shipping makes shopping easier and more convenient. Whether you're upgrading your patio with a new umbrella, outdoor furniture, or accessories, Pellebant helps you enjoy a comfortable outdoor lifestyle with reliable delivery at no extra shipping cost.
We process your order within 1–3 business days after payment, ensuring your items are on their way as quickly as possible.
Most orders arrive within 5–15 business days, so you can start enjoying your new patio umbrella, outdoor furniture, or accessories without unnecessary delays.
Fast and reliable delivery is part of Pellebant's commitment to providing a seamless shopping experience and helping you create the perfect outdoor living space.
We guarantee that your product is free from material and workmanship defects for 1 year from the date of purchase. If a defect occurs, we will replace the item with the same product.
To request a replacement, please provide photos of the product along with your order number and SKU. In most cases, the defective product does not need to be returned. For items severely damaged during transit, we will issue a full refund to your original payment method.
This warranty does not cover normal wear and tear, damage caused by improper use, misuse, neglect, accidents, or pets. We are committed to providing high-quality products and reliable customer support to ensure a worry-free shopping experience.
Ample Shade Coverage with Double-Top Design: The 11 x 9 ft rectangular canopy provides comfortable shade for outdoor dining and relaxation. The ventilated double-top design enhances airflow and improves stability in breezy conditions.
Durable Metal Frame: Built with a rust-resistant, powder-coated metal frame and 8 reinforced ribs for dependable support and long-lasting outdoor use.
Flexible Tilt & 360° Rotation: Easily adjust shade with the 6-position tilt handle, while the foot pedal allows smooth 360° rotation throughout the day.
Premium 250G Solution-Dyed Fabric: Crafted from UV-resistant, fade-resistant, and water-resistant 250gsm solution-dyed polyester for lasting color and reliable sun protection.
Multiple Base Options Available: This umbrella supports several base options, including wheeled base, pull-handle base, weighted base, or no base. Please choose your preferred base in the product options. For stability, add 130 lbs of sand and mix with water in one of our provided bases—the total weight can reach up to 350 lbs to keep your patio umbrella securely in place.
We provide a full 1-year after-sales guarantee for all products. During this period, if your item encounters any quality-related issues or fails to function properly, we offer return, exchange, or warranty support to ensure a worry-free shopping experience.
If a return is required due to our mistake—such as receiving the wrong item or a defective product—we will cover the return shipping cost within the U.S. Most new and unopened items are also eligible for returns or exchanges within one year according to our policy.
Once we receive and inspect your returned item, your refund or exchange will be processed as quickly as possible to ensure a smooth and efficient experience.
Enjoy free shipping within the U.S. with no minimum weight or quantity required. We also ship to select international regions, which can be viewed during checkout.
To initiate a return, exchange, or warranty request, please contact our customer service team directly. We will guide you through the entire process. Please do not send returns to the address on your package, as this may delay processing. You can reach us at sale@pellebant.com.

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