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Free shipping is available to the continental U.S. only (excluding Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands). P.O. Box addresses are not supported; please provide a valid street address.
We deliver your order safely and conveniently to your doorstep via trusted carriers like FedEx and UPS (and sometimes USPS).
Free shipping makes shopping easier and more convenient. Whether you're upgrading your patio with a new umbrella, outdoor furniture, or accessories, Pellebant helps you enjoy a comfortable outdoor lifestyle with reliable delivery at no extra shipping cost.
We process your order within 1–3 business days after payment, ensuring your items are on their way as quickly as possible.
Most orders arrive within 5–15 business days, so you can start enjoying your new patio umbrella, outdoor furniture, or accessories without unnecessary delays.
Fast and reliable delivery is part of Pellebant's commitment to providing a seamless shopping experience and helping you create the perfect outdoor living space.
We guarantee that your product is free from material and workmanship defects for 1 year from the date of purchase. If a defect occurs, we will replace the item with the same product.
To request a replacement, please provide photos of the product along with your order number and SKU. In most cases, the defective product does not need to be returned. For items severely damaged during transit, we will issue a full refund to your original payment method.
This warranty does not cover normal wear and tear, damage caused by improper use, misuse, neglect, accidents, or pets. We are committed to providing high-quality products and reliable customer support to ensure a worry-free shopping experience.
Comfortable Sitting Experience: Crafted with 30D high-resilience foam that's soft yet supportive, this cushion offers lasting comfort and quick rebound, keeping its shape even after long hours of use.
Premium Fabric: Crafted from 230GSM solution-dyed polyester, this cushion cover delivers excellent water resistant, weather resistance, and up to 2 years of fade protection. Note: Store indoors during heavy rain for added longevity.
Non-Slip Design: Equipped with two Velcro straps to secure the seat cushion firmly in place, while the back pillow—filled with 100% PP fiber—stays plush and supportive for enduring comfort.
Easy Maintenance: The zippered cover allows easy cleaning—simply wipe with a damp cloth. Comes with a 1-year limited warranty for added peace of mind.
Dimension: Includes 1 seat cushion (25" W x 24" D x 4.7" T) and 1 back cushion (19.3" W x 24.4" D). Designed to fit most deep-seating outdoor chairs, this set keeps your patio space stylish, fresh, and cozy—perfect for the porch, lawn, or poolside. Note: Please check the size before purchase to ensure a proper fit!
We provide a full 1-year after-sales guarantee for all products. During this period, if your item encounters any quality-related issues or fails to function properly, we offer return, exchange, or warranty support to ensure a worry-free shopping experience.
If a return is required due to our mistake—such as receiving the wrong item or a defective product—we will cover the return shipping cost within the U.S. Most new and unopened items are also eligible for returns or exchanges within one year according to our policy.
Once we receive and inspect your returned item, your refund or exchange will be processed as quickly as possible to ensure a smooth and efficient experience.
Enjoy free shipping within the U.S. with no minimum weight or quantity required. We also ship to select international regions, which can be viewed during checkout.
To initiate a return, exchange, or warranty request, please contact our customer service team directly. We will guide you through the entire process. Please do not send returns to the address on your package, as this may delay processing. You can reach us at sale@pellebant.com.

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